Privacy Policy

When you create an account and use the program, we collect the following:

• Your name and email address

• Payment information — this is processed securely by Stripe. We do not store your card number.

• Your progress in the program, including completed lessons, simulation activity, and quiz responses

• Any referral or discount code used at signup

We use your information to:

• Provide access to the program

• Track your progress and issue your certificate of completion

• Send you enrollment confirmation and program-related emails

• Process your payment

• Credit your referral to the appropriate ambassador, if a code was used

We do not sell your information. We do not use it for advertising.

Your information is kept within The Achieving Academy except in the following situations:

• Stripe processes your payment and operates under its own privacy policy

• If you were referred by a court or organization, that organization may receive confirmation of your enrollment and completion status

• If a parent or guardian enrolled you, they may view your progress through the parent dashboard

• Our administrative staff may access your account to provide support

You will receive an enrollment confirmation when you sign up. You may also receive emails when you complete modules or earn your certificate. If you would like to stop receiving non-essential emails, contact us at info@theachievingacademy.com. Emails related to your account security, such as password resets, cannot be turned off.

We use standard security practices to protect your account. Your password is stored in encrypted form. Payment details are handled by Stripe and do not pass through or get stored on our servers.

This platform uses cookies to keep you logged in and to support basic site functionality. We do not use cookies to track your activity outside of this platform.

You have the right to:

• Request a copy of the information we have about you

• Request a correction if something is inaccurate

• Request that your account and data be deleted

To make any of these requests, email us at info@theachievingacademy.com. We will respond within 30 days.

We keep your information only as long as it serves the purpose it was collected for.

• Active accounts: while you are enrolled and using the program, we keep your account and progress so you can continue, resume where you left off, and receive your certificate.

• Inactive accounts: if an account shows no activity for 6 months, we flag it as dormant. A dormant account stays fully accessible — the moment you return and take any action, it is active again.

• Archiving: if an account stays inactive for 12 months, we may archive it. Archiving removes it from our active views but does not delete it; we keep the record for possible re-enrollment, certificate reissue, and financial or referral record-keeping.

• Deletion: after 3 years of continuous inactivity, we may permanently delete an archived account or remove its personally identifying information, keeping only anonymous, aggregate data for program statistics.

You — or, for a student under 18, a parent or guardian — may request deletion at any time by emailing info@theachievingacademy.com. We honor verified deletion requests promptly, except where we must keep certain records (such as financial or tax records) by law.

Students under 18 must either be enrolled by a parent, guardian, or authorized adult who agrees to this policy on their behalf, or enroll with their parent or guardian's permission. We do not knowingly collect information from anyone under 13 without verified parental consent.

If we make significant changes to this policy, we will notify you by email. Minor updates may occur without notice. The date at the top of this page reflects when it was last revised.

If you have questions about your privacy or this policy, contact us at info@theachievingacademy.com.